Gifted vip did not work

i gifted vip to M0nkeyMooo but it did not go through but it spent my money is there any way to get M0nkeyMooo the vip i got him?

I’ve checked the records. You gifted to the player M0NKEYM00 who never joined this server. I’ve fixed the name for you and the package should be available to M0nkeyMooo within the next minutes.